| Micromuse, Inc. engages in the development and support of software solutions for monitoring and management of multiple elements underlying an enterprises information technology infrastructure. The company offers a range of Netcool products and solutions to meet the needs of enterprises and service providers from finance, insurance, government, and manufacturing to telecommunications carriers, mobile service providers, Internet service providers, and broadband service providers. Its Netcool solutions include Netcool/OMNIbus product family, which collects, consolidates, de-duplicates, and correlates information from approximately 1,000 network management platforms and devices; and presents real-time user-configurable views of faults, network, service, and business status. Micromuse also provides various other product families that work in conjunction with Netcool/OMNIbus and provide business and service assurance capabilities. In addition, the Netcool suite includes packaged software solutions, comprising product family components targeted to specific customer environments. The company markets its software and services primarily through its direct sales organization with the United States offices in Chicago, Dallas, New York, San Francisco, and McLean, Virginia; and international offices in Australia, Austria, Brazil, China, France, Germany, Italy, Japan, the Netherlands, Poland, Singapore, Spain, and the United Kingdom. Micromuse was founded in 1989 and is headquartered in San Francisco, California. |
