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APAC CUSTOMER SVC, (APAC) Stock Research Free Stock Rating
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APAC Customer Services, Inc. and its subsidiaries provide customer interaction solutions for customers in the communications, financial services, health care, logistics, publishing, insurance, and travel and hospitality industries. The company develops and delivers customer care and customer acquisition programs. Its customer care services include customer relationship management solutions, including inbound customer services, customer retention, direct mail response, help line support, and customer order processing. These services involve the receipt, identification, and routing of calls from a client's customers or prospects to the appropriate APAC customer service representative. The companys customer acquisition services involve an APAC sales representative's calling a consumer or business prospect to offer the clients products or services. As of February 9, 2005, the company maintained 24 customer interaction centers. APAC was founded in 1973 by Theodore G. Schwartz and is headquartered in Deerfield, Illinois.
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