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CONVERGYS CP, (CVG) Stock Research Free Stock Rating
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Convergys Corporation provides outsourced customer care, employee care and integrated billing software services worldwide. The company operates in two segments, Customer Management Group and Information Management Group. The Customer Management Group provides outsourced customer care and employee care services. The customer care services comprise customer service, technical support, accounts receivable management, sales account management, business process outsourcing, and business intelligence solutions. The employee care services include benefits administration, human resource administration, recruiting and staffing, and learning. The Information Management Group provides outsourced billing, and information services and software. It offers information software for various segments of the communications industry, including wireless, wireline, cable, cable telephony, broadband, direct broadcast satellite, and the Internet. The companys software provides rating and billing, customer order management, mediation management, activation management, and partner relationship management. Convergys serves communications, technology, financial services, and other industries. The company is headquartered in Cincinnati, Ohio.
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